slatewell

Built for service businesses that book by the hour

Booking that respects your customers and your staff calendar.

Slatewell is multi-staff scheduling for clinics, med spas, salons, and professional services that need real availability, real deposits, and real cancellation policy without enterprise overhead. Customers book in four minutes. Staff stop fighting the calendar.

The demo opens instantly. No account, no email, no real charges.

Wave Wellness, TuesdayLive availability
TimeRileyMaya
9:00Intake consultLash refresh
9:30Lash refresh-
10:00AvailableHeld for Joan P.
10:30Brow shaping-
11:00-Available

Held slots clear automatically when a deposit fails or times out.

4 mins

average time to book online

62%

fewer no-shows with deposits on file

0

double-booked slots since launch

100%

of cancellations within policy auto-refund

One booking surface, one calendar of record

Slatewell joins the customer-facing booking flow and the admin calendar to the same source of truth, so a booked slot is booked everywhere and a held card is honored or refunded on policy.

Multi-staff calendars that actually agree

One source of truth for every chair, room, and provider. Real-time availability respects staff working hours, room conflicts, buffer time, and the services each provider is qualified to deliver, so you stop double-booking by accident.

Deposits that hold without holding people up

Take a refundable deposit at booking through Stripe with manual capture. The hold sits on the card until the appointment is honored or canceled inside policy. Customers pay zero unless they no-show, and staff stop chasing.

Cancellation rules you can defend

Set a per-service cancellation window once, and the booking flow enforces it automatically. Customers see what they owe before they confirm; admins see a clean audit trail and a single tap to refund or waive.

Per-provider services

Map services to the staff qualified to deliver them, with separate prep, treat, and clean times that the calendar respects.

Confirmations and ICS

Customers get a confirmation email with the appointment, the deposit policy, and a calendar invite that lands in Apple, Google, and Outlook.

Token-protected cancel links

Cancellation lives at a signed URL in the confirmation email. No accounts, no password resets, no back-and-forth phone tag.

Admin sessions, not staff logins

Demo admin is one click. Production sessions are cookie-gated by middleware so a stray bookmark cannot leak the dashboard.

See it with a real schedule already loaded

The demo carries two providers, a week of mixed availability, and a live Stripe sandbox deposit flow. Open the customer side or sign in as the demo admin.

Open the customer flow
Slatewell